Friday, 22 June 2012
How to Keep Trade Secrets Secret

For more than 100 years, Coca-Cola’s confidential formula has been safeguarded; it’s currently residing in a vault in Atlanta. For about 70 years, Kentucky Fried Chicken’s “11 herbs and spices” secret recipe has likewise been protected. Colonel Sanders’ handwritten recipe, scrawled in pencil on paper now yellowed with age, remains locked in a computerized safe augmented with motion detectors and monitoring cameras.

So what do the secrets of these giant brands have to do with your company? Like Coca-Cola and Kentucky Fried Chicken, your company has trade secrets that require protection. Also known as intellectual property, a trade secret is confidential business information that potentially gives your company an advantage in the marketplace. It’s what you have that others don’t – and it’s what you don't want them to find out. For public relations service providers, trade secrets may include client and vendor lists, media lists and other compilations. For your clients, trade secrets may include manufacturing processes, sales and advertising methods and strategies, marketing plans and strategies, and so forth.

Because of their value to your company, trade secrets must be protected because once revealed, and the secret is no more, your company could lose its competitive advantage. As you keep your trade secrets secret, the legal protection afforded them is infinite (unlike the limited protection of, for example, patent law). But once disclosed, the secrets cannot be returned to the vault; their protection is lost.

It’s crucial that your company guard its trade secrets by developing a customized trade secret protection program. While you don’t necessarily have to have a computerized vault, a program might include instigating security measures (e.g., password protection), implementing documentation (e.g., employee confidentially agreements), and educating employees regarding proprietary information (e.g., intellectual property held by the company).

The first step in properly protecting your trade secrets is to contact attorneys with expertise in intellectual property. Paying for legal counsel now can save you a lot of money later if your company's trade secrets fall into the wrong hands.

This post was contributed by Laurie Hughes  and Suzanne Kessler of Hughes-Kessler Consulting in Nashville. Their expertise includes intellectual property rights and trademark protection with an emphasis on entertainment and digital content venues. For more information, visit www.HughesKessler.com.

Posted on 06/22/2012 8:35 AM by susanh
Tuesday, 12 June 2012
Top Leadership Behaviors to Gain Employee Loyalty
Nothing new in this article from Forbes, but a refreshing reminder that workplace cultures, company brands and employee loyalty all begin with human relationships. To be effective, those relations must be based on honesty, communication and the Golden Rule. Considering today's focus on social media, texting and online communications, I'm encouraged by Meghan Biro's recent article that can be read here.
Posted on 06/12/2012 2:11 PM by susan
Monday, 4 June 2012
The Evolution of a Blog

In 2009, I created EveryDayPR  to opine my take on industry topics or current events from an experienced public relations perspective - and because I had more time on my hands due to the recession (why do people cut their marketing budgets first when that's exactly what they need to be doing during economic uncertainty?!).

Unlike most businesses, I never started EveryDayPR to grow Hart Public Relations. The reality was that I was opinionated, a decent writer and a thinker with time to learn about social media while trying to keep my business alive. To my total surprise, the blog actually did help grow my company.

Fast forward to 2012, and I'm extremely fortunate to have a variety of challenging clients, industries and projects. Instead of abandoning EveryDay PR, I've adjusted its purpose and location. The blog is now part of my updated website (OK, the first version of my website was in 2002, so I'm pacing myself). Blog articles will be posted as industry issues dictate.

I hope you'll regularly check the blog to learn about the latest news that might affect you and your business. Then again, my above average level of cynicism and sarcasm might take priority from time to time.  After all, it is an election year.

Posted on 06/04/2012 2:58 PM by susan
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